Account Management

The aim of our account management service is to support the success of your healthcare practice or business. It’s why many customers see us as a strategic supplier partner.

A dedicated account manager, supported by a local team will work with you to create a resilient, agile product supply solution that can react to challenges and enable you to deliver high clinical services and patient/client care whilst keeping complexity and costs down.

We help customers in making healthcare happen through;

  • Tailored delivery plans with flexible next day delivery options.
  • National supply from a network of regional distribution centres.
  • Flexible and integrated ordering solutions including EDI, JIT device technology to simplfy order capture, E-portals and websites with bespoke catalogue options.
  • Customised reporting for effective KPI management.
  • Support for multi-sited customers with product range compliance and spend management.

We help customers to;

  • Reduce storage costs
  • Reduce transport costs
  • Reduce administration costs
  • Improve productivity
  • Improve patient/client/clinical staff experiences