About us

Policies

Quality Standards ISO 13485

Bunzl Healthcare is registered to, and operates in accordance with BS EN ISO 13485:2016; Medical Device Directive 93/42/EEC; Medical Device Regulations 2017/745 and associated documents where applicable.

Bunzl Healthcare ISO 13485 >

Bunzl Healthcare Quality Standards >

 

Environmental Standards ISO14001

Bunzl Healthcare promotes sustainable development in all work activities. Key environmental objectives include minimising our impact on climate change through the efficient use of fuels, utilities and waste reduction techniques, and fostering environmental awareness throughout our operations.

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Health & Safety

Bunzl Healthcare will do all that is reasonably practicable to safeguard the safety & welfare of all its’ employees, and that of members of the public, contractors and temporary workers whose safety and health could be affected by the Company’s work activities.

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Modern Slavery

Bunzl Healthcare is a trading name of Bunzl Retail and Healthcare Supplies Ltd, a subsidiary of Bunzl plc. Bunzl’s current modern slavery statement, which is made in accordance with Section 54, Part 6 of the Modern Slavery Act 2015 and sets out the steps that Bunzl plc, its subsidiaries and operating divisions are taking with a view to ensuring that slavery and human trafficking is not taking place in Bunzl’s supply chain or in any part of its business.

Bunzl Modern Slavery Statement >

 

Complaints Management

Order Complaints

If there is a problem with your order or delivery, please contact Customer Services.
Online: Contact us
Email:  enquiries.healthcare@bunzl.co.uk
Telephone: 01530 830 830 (Monday – Friday 9am – 5pm)

Medical Device Complaints

If you have concerns or problems relating to the product quality, please download the form below, complete and return to us.

Medical Device Complaints Form >

Please forward the completed Medical Device Complaints Form to:

Quality Assurance
Bunzl Healthcare
New Frontier House
Interlink Way West
Bardon Business Park
Coalville
LE67 1LF

If you prefer to email the completed form, please send it to qa.healthcare@bunzl.co.uk.

A member of the Quality Department will contact you directly following receipt of the complaint.
For us to complete a full investigation, it is important that you retain the product/samples until contacted by one of our Quality Department Representatives, who will acknowledge receipt of the complaint and provide a complaint reference number.

Please do not send any products/samples to us without having been contacted by our Quality Department.

 

Supplier Deliveries

The following manual is to provide the framework for the operational relationship between Bunzl Healthcare and our Suppliers.

Bunzl Healthcare Supplier Delivery Manual >

 

Privacy Policy & Cookies

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Terms & Conditions

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